Workplace Experience Coordinator 2023

New York

Workplace Experience Coordinator 2023

About AlphaSights

AlphaSights was born with a purpose: to unlock human knowledge and power success. From our state-of-the-art offices in nine major world cities, we connect business leaders seeking knowledge with the experts who possess it. We’re one of the fastest-growing global companies, employing 1500+ colleagues of 60+ nationalities.


What we do

We operate at the heart of the global knowledge economy, providing a suite of knowledge-on-demand services to investment funds, consultancies, Fortune 500 companies and nonprofits. Our clients use our services when evaluating critical investment and business decisions. We connect them with industry experts who possess specific knowledge that is otherwise unavailable to them.

We’re a fast-paced, client-driven service organization. We respond to client inquiries within minutes and deliver within hours. When deadlines are tight, and when robust insight is make or break, our clients count on us.


The Workplace Experience Coordinator Role

AlphaSights is looking for an organized and enthusiastic Workplace Experience Coordinator to help us run things efficiently in our fast-growing New York office. A successful candidate will embrace a 'whatever-it-takes' mantra to roll up their sleeves and achieve team goals.


Responsibilities include:

  • Front of house and reception desk operations responsibilities during a ten hour work day in the range of 7:30am-6:00pm EST: provide optimum hospitality service and professionalism; greet and provide general support to all visitors.
  • Maintain office efficiency, including: answering and coordinating incoming calls and emails; procuring, receiving, and tracking resources; processing and sending outbound mail; sorting and distributing incoming mail and packages.
  • Perform ad-hoc tasks, including running errands, providing carrier service, and assisting with the setup, breakdown, and clean-up of company parties and events.
  • Conduct routine facility inspections, seeking deficiencies with furniture, equipment, or appliances and remedying as appropriate.
  • Oversee daily office tidiness and organization to ensure an aesthetically pleasing and welcoming environment.
  • Support in planning in-house or off-site activities, socials, and celebrations for employee engagement, marketing, and talent attraction efforts; coordinate all details from inception to execution, including office catering and food/drink deliveries.
  • Coordinate employee onboarding and offboarding; working cross-functionally to ensure a smooth onboarding process for our new joiners and upholding these standards as our employees offboard at the end of their tenure, maintaining professionalism and efficiency.


What we're looking for    

  • 0-1 years of administrative, office management, hospitality, or facilities coordinator experience.
  • Equivalent of 3.3 GPA or above and noteworthy extracurriculars and work experiences.
  • Proactive, forward-thinker, multi-tasker, and problem-solver with superb attention to detail.
  • Ability to think on your feet and not be easily flustered or overwhelmed.
  • Strong interpersonal and communication skills, and the capacity to build positive working relationships across functions and seniority levels.
  • Ability to manage ambiguity, a wide variety of stakeholders, conflicting priorities, and high-pressure environments.
  • Ability to work in our New York office Monday through Thursday, and Fridays as needed.
  • Excellent written and verbal communication.
  • Fluency in English is essential.
  • Must be authorized to work in the United States. Employer will not sponsor work visas.


Compensation and benefits

  • Compensation is $22.38 per hour. Average estimated total first year compensation is $60,000 with overtime.
  • 17 vacation days, 10 company holidays & business closure during winter holiday week.
  • Competitive medical, dental and vision insurance.
  • 401(k) match – 4% of your total compensation matched dollar-for-dollar.


AlphaSights is an equal opportunity employer. Read more about our commitment to DEI here.


Please note that AlphaSights communicates exclusively by email through the AlphaSights domain,, LinkedIn and phone (including via text, WhatsApp and WeChat). Any communications you receive that purport to come from AlphaSights but have been sent from another email domain (e.g. Gmail or Hotmail) or via other forms of social media (e.g. Facebook, Instagram, Twitter or Telegram) are likely to be fraudulent. If in doubt as to whether you have received a genuine communication from AlphaSights, please contact us.