Japanese Speaking, Graduate Associate Program (2023 Start)

Shanghai

Graduate Associate Program, Client Service Team 

Available Start Dates: 2023

Looking for a commercial role where you have autonomy and the ability to make an impact up front? Do you want to work in a high-performance, high-support environment where you manage blue-chip client relationships? If so, the Graduate Associate Program is for you.

About AlphaSights

AlphaSights gives investment and business leaders dynamic access to industry professionals and their unique perspectives in real time, so they can make decisions that redefine industries and create a better tomorrow. With 1500+ employees and nine offices across the US, Europe, Middle East, and Asia, AlphaSights regularly ranks as one of the fastest-growing companies in the world. 

The Associate Role

You’ll act as the connection point between our clients and industry experts. Your role is to understand the knowledge our clients need and identify the industry professionals with the precise expertise to meet those needs. You’ll spend considerable time on the phone and email reaching out to people and assessing whether they possess the knowledge our clients seek. Once you’ve found the right expert, you’ll connect them with our clients across a variety of formats (interviews, in-person meetings, surveys, etc.).

This is a fast-paced, sales-oriented role where you’ll work on several client requests at once. There is a clear focus on results and revenue generation — leading to transferable skill development in project management, sales, negotiation, client relationship building, and more.

关于岗位：

如果你正苦恼多语种技能无处施展、希望利用语言技能结合商业机会给自己成就在职场的更大竞争力，AlphaSights上海办公室目前正在寻找精通中文，英文和日文的多语种人才。在这里，你将有机会在一个快成长多支持的工作环境中，结合市场需求充分发挥你的语言技能和文化经验。

你的主要职责是提供客户服务和为公司创造收益。你将作为客户和行业专家之间的中间桥梁。在办公室完成 New Joiner Academy 和初步培训后，你将开始处理你所对应的客户的专家搜索需求。

特别地，作为日语的客户服务专员，除了我们全球的客户对日本专家的搜索需求外，你将同时服务于我们中国和日本市场的500强企业客户，同时还会协助我们日本市场的销售经理一起做销售提案，争取新的商业机会。

我们为期两年的管理培训生项目节奏很快，对所有立志在商业领域一展宏图的应届毕业生来说都是一个很不错的起点:

在岗位磨砺两年后，客户服务助理将有机会晋升为经理，在职业生涯早期即可领导 2-5 人的团队

再过三年，你将有机会晋升为副总裁，受托经营价值数百万美元的业务

即便选择离开 AlphaSights，许多前同事也凭借着强大的职场沟通商业管理技能取得了相当不错的成就，受聘于全球顶级雇主

Your Responsibilities

  • Conduct high-level industry research to understand client requests
  • Search extensively for industry experts across internal databases and external recruiting platforms
  • Recruit experts through warm and cold email and phone outreach
  • Deliver excellent client service through proactive follow-ups and strategic recommendations

Our core service team: focused on Corporate, Consulting, Private Equity and Capital Market clients, our CST members break down their requests and knowledge needs, and serve as their strategic partner to ensure they are well-equipped to leverage relevant perspectives across a wide variety of industries and regions. Specialized responsibilities include:

  • Working on multiple client requests simultaneously
  • Identifying industry experts and assessing their suitability for client needs
  • Directly connecting industry experts with clients via 1 on 1 calls
  • Partnering with the Integrated Service team to help clients consume knowledge in other specialized formats

What We Look For

  • Results Orientation: A clear focus on results, ability to look at every angle of a problem, and come up with actionable solutions. You’re motivated by meeting monthly targets.
  • Drive: Enjoy setting ambitious goals and embrace a whatever-it-takes mindset. You enjoy challenging yourself and have an innate curiosity about the business world.
  • Adaptability: Ability to pivot quickly, think on your feet, and embrace ambiguity and change with confidence, rather than self-doubt. 
  • Humility: You approach every day with a growth mindset. A better version of yourself is always on the horizon.
  • Empathy: You seek to understand others’ experiences and perspectives and want to build lasting, trust-based relationships.

What we offer

An enriching experience

  • A competitive financial package, including base salary and monthly bonus
  • A comprehensive benefits package
  • Bright and driven peers that will push you to work hard and celebrate successes
  • High responsibility and autonomy early in your career to work with our blue-chip clients
  • A vibrant community built from the ground up that includes people of diverse backgrounds and experiences

Accelerated growth

  • The opportunity to gain transferable skills helpful in this role and beyond
  • The chance to manage your own team within 2-3 years and run your own multi-million book of business within 5-6 years. Learn more about our commercial career paths here.

The Interview Process

  1. Phone interview with Recruiting 
  2. First round video interview with Recruiting
  3. Second round interview with Client Service Management 
  4. Final round interview with Leadership 
  5. Interview process outcome 

Requirements

  • 0-2 years work experience
  • Bachelor's degree, with strong academic credentials and noteworthy extracurricular activities
  • Fluency in Mandarin, Japanese and English is essential

Are you hesitant to submit an application because you're not sure if you check every box? Apply anyway! We’d love to hear from you and see how you can drive impact in our firm. 

Please note that unfortunately, we are unable to sponsor visas for this position.

Diversity, Equity, & Inclusion at AlphaSights

We are a people-centric company, where every person is evaluated based on their merit. Our action plan is clear: recruit top-tier talent based on our core values, invest massively in people’s development, and follow a structured DEI strategy so that everyone is always treated equitably and with respect.