Client Service Intern (2023 Start)

Shanghai

Client Service Intern Program 

Flexible available start dates for different months, please confirm in the interview 

 

About AlphaSights

AlphaSights gives investment and business leaders dynamic access to industry professionals and their unique perspectives in real time, so they can make decisions that redefine industries and create a better tomorrow. With 1200+ employees and nine offices across the US, Europe, Middle East, and Asia, AlphaSights regularly ranks as one of the fastest-growing companies in the world. 

 

The Client Service Intern Role 

You’ll work closely with the Client Service Team on different projects for our clients. Your role is to integrate resources to support the team and Client Service Associates for efficient deliveries. You’ll spend considerable time on industry mapping, engaging and assessing people via phone calls and emails.

 

This is a fast-paced, goal-oriented role where you’ll work on several projects with the Client Service Team. There is a clear focus on results — leading to transferable skill development in project management, negotiation, communication, teamwork, and more.

Your Responsibilities

  • Conduct high-level industry research to support the Client Service Team with clients' requests 
  • Communicate with industry professionals best suited to each project and assess their relevant expertise via phone, email, and other channels, facilitating deliveries
  • Support the team and other associates on ad-hoc activities
  • As a campus ambassador to promote our employer's brand 
  • 根据客户需求对项目所涉及的相关行业领域进行调查和研究;
  • 通过电话,电子邮件和其他渠道与最适合参加每个项目的行业专业人士沟通及评估其项目匹配程度,促成客户与专家的交流。
  • 基于团队要求的其他工作任务。
  • 作为AlphaSights校园大使,宣传和协助招聘&市场推广工作

 

What We Look For

  • Results Orientation: A clear focus on results, ability to look at every angle of a problem, and come up with actionable solutions. You’re motivated by meeting monthly targets.
  • Drive: Enjoy setting ambitious goals and embrace a whatever-it-takes mindset. You enjoy challenging yourself and have an innate curiosity about the business world.
  • Adaptability: Ability to pivot quickly, think on your feet, and embrace ambiguity and change with confidence, rather than self-doubt. 
  • Humility: You approach every day with a growth mindset. A better version of yourself is always on the horizon.
  • Empathy: You seek to understand others’ experiences and perspectives and want to build lasting, trust-based relationships.

 

Requirements

  • On-campus students,  with strong academic credentials and noteworthy extracurricular activities
  • At least 3 days of attendance a week for a minimum of 3 months
  • Intermediate English level under business settings 

 

The Interview Process

  • Phone interview with Recruiting/Online video assessment, powered by Pymetrics
  • First round video interview with Recruiting 
  • Final round interview with Client Service Management 

 

Are you hesitant to submit an application because you're not sure if you check every box? Apply anyway! We’d love to hear from you and see how you can drive impact in our firm. 

Please note that unfortunately, we are unable to sponsor visas for this position.